Creator Studio Pro Knowledge Base

Password Protected Storefront

Published April 14th, 2026 by Nicole Lipnitz

The optional storefront password will add an additional layer of security for schools that want to ensure that only persons invited by the school can purchase a book. 1) Click on “Store Settings” next to your store name in Creator Studio. 2) In the "Store Details" section you will see an option for “Passcode” 3) Enter the passcode you want to use.

Publish a Yearbook for Pre-Order

Published April 14th, 2026 by Nicole Lipnitz

If your yearbook provider offers Online Sales, Creator Studio allows you to publish your yearbook through an online storefront so customers can purchase books before production. Pre-Order is the most common online sales method. Customers place their orders before your selected deadline, and all books are printed after your yearbook has been submitte

What color spaces (RGB formats) does Creator Studio support?

Published April 14th, 2026 by Nicole Lipnitz

🖼️ For best results, Creator Studio recommends using the sRGB color space when uploading images. This helps ensure the most accurate and consistent color appearance across both digital proofs and printed yearbooks. While Creator Studio may accept other RGB color formats, results can vary depending on the color profile used. 🌈 Recommended Color Profi

Is there anyway the adviser can control the number of pages in the personalized section?

Published April 14th, 2026 by Nicole Lipnitz

Currently, advisers do not have the ability to control or set limits on how many personalized pages each student or parent chooses to use—up to the platform’s maximum of 12 pages per book. Each yearbook purchase includes the option for families to personalize a section of the book with their own photos, messages, and memories if the adviser turns on

How to Change the eYearbook Email Send Date

Published April 14th, 2026 by Nicole Lipnitz

📖 If you have sold eYearbooks through your store, you can choose when customers receive their eYearbook access emails. Once your pre-order queue has been submitted to production and processing is complete, you'll be able to update the email delivery date directly from your Store Dashboard. ✏️ Edit the eYearbook Email Send Date After your pre-order q

Can you ship to an APO/FPO address?

Published April 14th, 2026 by Nicole Lipnitz

How to Enter a Military APO/FPO/DPO Shipping Address When shipping to a U.S. military address overseas, it's important to enter the address correctly to ensure smooth delivery through the Armed Forces postal system. Follow the guidelines below to properly format an APO, FPO, or DPO address during checkout. 📬 Address Line 1 Enter the following based

Creator Studio Fonts

Published April 14th, 2026 by Nicole Lipnitz

Our development team at Creator Studio has been working hard to enhance your yearbook design experience by adding fresh, modern fonts and updating our existing library. To stay aligned with current design trends, we’ve retired some older fonts due to expiring licenses. In their place, you'll find a wide variety of new, exciting typefaces that offer

What is the cost to use Creator Studio software?

Published April 14th, 2026 by Nicole Lipnitz

🌐 Creator Studio offers different pricing structures depending on whether you are a school using the platform through a yearbook provider or a partner organization licensing the software directly. 🏫School & Organization Pricing Creator Studio is completely free for schools and organizations to use through their yearbook provider. There are no so

Can an adviser review personalized sections?

Published April 14th, 2026 by Nicole Lipnitz

❓ Can Advisers View Personalized Pages? No. At this time, advisers cannot view or review personalized pages created by students, parents, or other purchasers through the storefront. Personalized pages are separate from the main yearbook project and are not accessible within the adviser workflow. 🔒 Why Can't Advisers Access Personalized Pages? Person

How to place an order

Published April 14th, 2026 by Nicole Lipnitz

📘 How to Place a Yearbook Order To make sure you receive your yearbooks on time, choose the option below that matches how your school handled yearbook sales. Then follow the instructions linked for that option. Did you pre-sell all of your yearbooks via the online Storefront? If yes, click here. Did you pre-sell yearbooks via in-school payment only

Media Tray (Ladder Books)

Published April 14th, 2026 by Nicole Lipnitz

The Media Tray is the horizontal panel located below the page workspace. It provides quick access to your project photos and page thumbnails while designing your yearbook. ⚠️ Does your Media Tray look different than the screenshots shown in this article? You may be working in a Section-Based Project. See Media Tray (Section Books) for instructions s

Parent/Student Ordering Guide

Published April 14th, 2026 by Nicole Lipnitz

Creator Studio enables schools and organizations to sell yearbooks through personalized online storefronts. Each school or organization has a unique store URL, which is provided by the yearbook adviser. If you do not have this URL, please contact your school or yearbook adviser. 🛒 Pre-Ordering a Yearbook Pre-ordering allows you to purchase a yearboo

Transferring Account Ownership

Published April 14th, 2026 by Nicole Lipnitz

When advisers change from year to year, Creator Studio makes it easy to transfer ownership of projects and storefronts to a new account. Below are several recommended methods and important notes to help ensure a smooth transition. 📧 Recommended: Use a Shared Email Address When possible, your organization should use a shared email address instead of

How to Set up Personalization (Advisers)

Published April 4th, 2026 by Nicole Lipnitz

If you plan to sell your yearbook via an online storefront, then you can offer your customers a chance to personalize four pages for $8.95. Parents also have the ability to add up to an additional 8 pages for $1.50 per page. See below on how to enable the personalization option. Login to your Creator Studio account and click on "Manage Sales" in the

Finalizing and Submitting Your Yearbook for Production

Published April 14th, 2026 by Nicole Lipnitz

Follow these steps to finalize and submit your yearbook order for production: Step 1: Lock Your Pages and Review the Proof Section Book Before submitting your yearbook: ✅ Make sure all pages are locked in Creator Studio. ✅ Once you click Lock All Sections, select Continue to Lock All Sections and then select Lock Section and Send Proof to send a req

Adding and Removing Guidelines

Published April 14th, 2026 by Nicole Lipnitz

📐 Adding and Removing Guidelines Guidelines help align objects consistently while designing a page or spread. ⚙️ Show the Rulers Open a page or spread in the Editor. Select Advanced in the upper-right corner. Select Rulers, Grids and Guides. Under Show/Hide, enable Rulers. Select Done. ➕ Add a Guideline To add a guideline, select and drag from

Online & In-School Yearbook Orders (Advisers Only)

Published April 14th, 2026 by Nicole Lipnitz

📦 How to Add In-School Sales to Your Yearbook Pre-Order Queue If you sold yearbooks both in school and through online pre-orders, please note that your order is not complete until the total number of books sold in person has been added to your pre-order queue. This must be completed before you submit your project to production. Follow the steps belo

Parent Ads Guide

Published April 14th, 2026 by Nicole Lipnitz

What are Parent Ads? Parent Ads is a new feature that allows parents to celebrate a student's achievements while also supporting your school. Here are some articles to get you started and familiar with Parent Ads Articles for Advisers and Yearbook Team Parent Ad Settings Parent Ad Management Creating and Designing an Ad Section Parent Ad Sales Repor

Adjust Portrait Settings

Published April 14th, 2026 by Nicole Lipnitz

⚙️ Access Portrait Settings To open Portrait Settings: Open your project in the editor. Hover over the People button in the top-right corner. Select Portrait Settings. From this menu, you can control how portrait names appear across your project. 📝 Display of Names These settings control what parts of a student’s name are shown. Available options in

Using Special Characters in Your Yearbook

Published April 14th, 2026 by Nicole Lipnitz

Special characters can help improve the appearance and accuracy of your yearbook content. Whether you're adding accented letters for student names, copyright symbols, trademark symbols, or professional punctuation, Creator Studio supports a wide range of special characters that can be copied and pasted directly into text boxes. 🔤 Common Special Char

Importing non JPG images from a PSPA CD

Published April 14th, 2026 by Nicole Lipnitz

⚠️ Important The PSPA importer only supports JPEG (.jpg / .jpeg) image files. If your PSPA CD contains unsupported formats such as TIFF (.tif / .tiff), those files must be converted before importing. 📋 Before You Begin Before starting, make sure you: ✅ Have access to the PSPA CD files ✅ Create a folder on your computer for the copied files ✅ Have

Can I design yearbook pages outside of the Creator Studio software?

Published April 14th, 2026 by Nicole Lipnitz

You can design yearbook pages using Adobe Photoshop, Adobe InDesign or Canva. Adobe InDesign users Templates for InDesign are available for download here. Please make note of the bleed line, crop zone/wrap zone, safe margin zone, and spine area (for cover). Page Template: Cover Template: If using Adobe InDesign, export as PNG files at 300 dpi. Uploa

Converting a Flash project to HTML5

Published April 14th, 2026 by Nicole Lipnitz

If you have any projects that were created before 2017, there is a good chance that these projects were created in our legacy editor based on the now defunct Adobe Flash Player. These legacy projects cannot be edited, and starting on 3/10/22, you will no longer be able to sell or order these Flash projects. However, we have created a tool that will

Using Text Styles

Published April 14th, 2026 by Nicole Lipnitz

🅰️ Using Text Styles in Your Yearbook Project Text Styles help ensure your headlines, captions, and other text elements stay consistent throughout your yearbook. Rather than manually formatting each text box, you can create and apply predefined styles for a cleaner, more efficient design process. ✏️ Creating Text Styles To define your own Text Style

Parent Ads Home (Parents)

Published April 14th, 2026 by Nicole Lipnitz

🏠 Parent Ads Home – For Parents This page helps you manage your parent ad—whether you’re designing, checking the status, or cancelling an ad. 🔍 Checking the Status of Your Parent Ad Once you’ve purchased and submitted your ad, you can check its status anytime by: Visiting the Parent Ad URL provided by your yearbook adviser Accessing it through your

Date Based Pricing

Published April 14th, 2026 by Nicole Lipnitz

What is date based pricing? Date based pricing gives the yearbook adviser the ability to schedule price changes in advance. For example, you may want to sell your yearbook at a discount as an "early bird special" to incentivize your customers to purchase a book early at a lower rate (before the price goes up at a specified date). How to setup a date

How to Crop and Resize Photos

Published April 14th, 2026 by Nicole Lipnitz

Crop, Resize, and Rotate Once a photo has been added to a page, you can begin to make adjustments to that photo including cropping and resizing. Below is a selected photo on a page. The blue squares are called “handles”. Each handle has a function: Click and drag the top most center handle to rotate the photo left or right. Click and drag any of the

Delete A Project

Published April 14th, 2026 by Nicole Lipnitz

To delete an existing project, navigate to the Create tab and click the green dots next to the desired project. From there, select Delete. ⚠️Note: Deleting a project cannot be undone without assistance from Customer Support. In some instances, this option may only be available to users with Super User permissions.

Deleting a Storefront

Published April 14th, 2026 by Nicole Lipnitz

🗑️ How Do I Delete a Store? If you have a store that is no longer needed, you can delete it from the Sell section of Creator Studio. Log in to Creator Studio. Navigate to the Sell tab. Locate the store you would like to remove. Click Delete Store. After clicking the "Delete Store" button, you will see a confirmation screen to confirm you want to del

Moving a teacher's portrait to the top of your portrait page

Published April 14th, 2026 by Nicole Lipnitz

⚠️ Before You Adjust Teacher Portrait Placement Portraits in a portrait section are automatically placed based on your project’s portrait settings, layout, and priority rules. If a teacher portrait is not appearing where expected, do not manually drag the photo into a portrait well. Attempting to manually drop a photo into a portrait well will trigg

What Is the Difference Between Glossy and Matte Covers?

Published April 14th, 2026 by Nicole Lipnitz

✨ What Is a Glossy Cover? A glossy cover has a shiny, reflective finish that helps colors appear brighter and more vibrant. Glossy covers are often preferred for: Bright, colorful designs Photographs with strong contrast Eye-catching cover artwork Keep in mind that glossy finishes may show fingerprints and reflections more easily than matte finishes

Using purchase/voucher codes with your pre-order queue

Published April 14th, 2026 by Nicole Lipnitz

This scenario applies when your organization sells yearbooks from an online storefront AND takes in-person payments. This is a two step process. You must follow the second step of releasing your pre-order queue to send all books to the printer. STEP 1: Add in-school orders to your queue. Make sure all sections of your yearbook are locked. Next, go t

Purchasing Love Lines (Parents)

Published April 14th, 2026 by Nicole Lipnitz

What are Love Lines? Love Lines are text based dedications that can be written and purchased by parents to be printed in a school yearbook to honor and recognize a student's achievements. If your school or organization has decided to offer Love Lines, you have a couple different ways to purchase them. Your yearbook adviser will have a URL specific t

Parent Ads Sales Report

Published April 14th, 2026 by Nicole Lipnitz

To view a report of all Parent Ads that have been sold, click the "Parent Ads" button from the left menu of your project's dashboard. Then click the "View Purchased Ads" button in the top right corner. Now you will have access to all Parent Ads sold. You can also click the export button to export them in .csv format to view in any 3rd party spreadsh

Personalization for Multiple Students

Published April 14th, 2026 by Nicole Lipnitz

🛒 Pre-Order Instructions (Bulk Delivery to School) Visit your school’s online yearbook storefront. If you're not sure where to find it, reach out to your school’s yearbook advisor or team. Locate the current school year’s yearbook and click the “+ Select” button beneath the cover image to begin your purchase. Enter the first and last name, grade, an

Managing the Pre-Order Queue

Published April 14th, 2026 by Nicole Lipnitz

If you are an adviser with a yearbook in a storefront, you can monitor pre-order sales in a few different ways: 📊 Order Summary To see the total number of pre-orders placed: Log into Creator Studio. Navigate to the "Sell" tab. Click "Manage Sales" for the desired project. Once you are in the Sales Dashboard, you'll get an overview of all pre-orders

What are personalized pages?

Published April 14th, 2026 by Nicole Lipnitz

📖 What Are Personalized Pages? Personalized pages are optional pages that can be added to an individual student's yearbook. These pages are printed at the end of the student's book and allow families to create a unique keepsake using their own photos, memories, and messages. Because personalized pages are unique to each student, they do not appear i

How to add, remove, or edit a caption

Published April 14th, 2026 by Nicole Lipnitz

Adding a Caption Box Click on the "Elements" tab located in the left navigation bar. Look for the "Text" icon and drag and drop to the desired location on your page. Click inside the caption box to add or edit text. Editing a Caption Box The caption tools allow you to edit the font style, size, color, alignment and text formatting just as in a word

How to Cancel a Yearbook Pre-Order

Published April 14th, 2026 by Nicole Lipnitz

Need to make a change to your order? Forgot to personalize your pages? No problem. As long as your pre-order has not yet been submitted to production by the yearbook adviser, you can cancel your order and place a new one with the correct information. 📧 Cancel From Your Confirmation Email After placing a pre-order, you will receive an order confirmat

Art

Published April 14th, 2026 by Nicole Lipnitz

Art is embellishments you can add to decorate a page. To access the library of art, click on the "ART" tab on the left hand toolbar. To add art to your page, simply drag and drop. Just like backgrounds, you can either search for art by keyword or browse by categories by clicking on "Advanced Search". You can always add your own art by uploading the

Can I pre-order now and personalize later?

Published April 14th, 2026 by Nicole Lipnitz

Yes, absolutely! If your school or organization has made the yearbook available for order and has enabled the personalization feature, you can place your order now and complete your personalized pages at a later time—just be sure to do so before the final deadline. How It Works: When you place your yearbook order, you'll be directed to a confirmatio

Request photos from outside contributors

Published April 14th, 2026 by Nicole Lipnitz

How to Crowdsource Photos for Your Yearbook Project ✨ Why Crowdsourcing Matters The best yearbooks are built from the moments your community captures. Crowdsourcing photos lets you gather candid images from classrooms, events, sports, and daily campus life—helping you create a richer, more complete story of the school year. Whether you’re coordinati

Portrait FAQs

Published April 14th, 2026 by Nicole Lipnitz

📸 How Do I Add a Non-Portrait Photo to My Portrait Layout? You can add regular photos to a portrait layout in two different ways. Option 1: Use a Layout with Photo Wells Open the Layouts panel. Select a portrait layout that includes non-portrait photo wells. Upload your photo. Drag and drop the photo into one of the available photo placeholders. O

Coupon Codes - Advisers

Published April 14th, 2026 by Nicole Lipnitz

Coupon codes allow yearbook advisers to offer discounts to customers purchasing through their online store. Coupon codes can be customized with activation dates, expiration dates, discount amounts, usage limits, and unique redemption codes. ℹ️ Important Information: This article is intended for yearbook advisers managing coupon codes within Creator

Can I change my shipping address?

Published April 14th, 2026 by Nicole Lipnitz

Yes – if you have an active ship‑to‑home pre‑order, you can update the shipping address at any time before the order ships. Once it’s shipped, the address cannot be changed. 🔄 How to change your shipping address Log in to your account. Click your name in the top-right corner. Go to Account to view your order history. Find the pre‑order you want to u

Parent Ad Settings (Advisers)

Published April 14th, 2026 by Nicole Lipnitz

As a yearbook adviser, you now have the option to sell Parent Ads. If you would like to offer Parent Ads, simply open your project and click "Parent Ads" from the left menu. You should then be redirected to Ad Settings (or you can click the Ad Settings button at any time). Here are the settings that can be changed at any time: Parent Ads URL: This i

Managing Love Lines (Advisers)

Published April 14th, 2026 by Nicole Lipnitz

What are Love Lines? Love Lines are text based dedications that can be written and purchased by parents to be printed in a school yearbook to honor and recognize a student's achievements. Enabling Love Lines If you are a yearbook adviser and would like to offer Love Lines, you will need to enable Parent Ads first. Open Parent Ad settings and scroll

Spine Text

Published April 14th, 2026 by Nicole Lipnitz

Adding Spine Text to Your Yearbook Yearbook advisers have the option to include text on the spine of their yearbook. Common choices include the yearbook title, school name, or a memorable slogan. How to Add Spine Text: Open your cover in Creator Studio. In the left-hand column, click on the “Spine Text” tab to access the spine text editor. Use the a

Submitting Your Book for Production (Simplified Approval)

Published April 14th, 2026 by Nicole Lipnitz

📘 Introduction Before submitting your book for production, you must complete all final steps, including submitting your covers, locking your book, generating a final proof, and completing the production checklist. This ensures your book is print-ready and prevents errors during manufacturing. ⚠️ Prerequisites Before Submission Before proceeding, con

Yearbook Sizes, Page Counts, and Binding Types

Published April 14th, 2026 by Nicole Lipnitz

⚠️ Note: Available sizes, binding styles, and page count options may vary depending on the version of Creator Studio Pro (CSP) you are using. If you do not see a specific option in your project, it may not be available for your yearbook program or product configuration. 📚 How Many Pages Can My Yearbook Have? The number of pages available depends o

In-School Yearbook Orders

Published April 14th, 2026 by Nicole Lipnitz

Did you sell ALL of your yearbooks via in-school payments? Or do you provide a yearbook to all students as part of tuition? If so, please follow the steps below to complete your yearbook order. STEP 1: Lock all sections and request a digital proof Click "Lock" from the sections panel in your project's dashboard. Follow the prompts and click the "Con

Ordering a test print

Published April 14th, 2026 by Nicole Lipnitz

This short video will show you how to order a test print using Creator Studio:

How to Personalize Your Yearbook

Published April 14th, 2026 by Nicole Lipnitz

📘 How to Personalize Your Yearbook Pages Important: Personalized pages cannot be edited on mobile devices such as smartphones or tablets. You must use a desktop or laptop computer (Mac or PC) to access and complete your personalization. 🔗 Step 1: Access Your School’s Online Storefront To begin, visit your school’s online yearbook store. You can requ

Accessing and Reading Your eYearbook

Published April 14th, 2026 by Nicole Lipnitz

An eYearbook is a digital version of your yearbook that may be offered for purchase through your school's online yearbook store. After purchasing an eYearbook, you will receive a confirmation email. Depending on when your order is placed, you may receive your download email immediately or at a later date selected by your yearbook adviser. 📧 When Wil

Create an Online Store

Published April 14th, 2026 by Nicole Lipnitz

📖 Overview If your yearbook provider offers Online Sales, you can create an online storefront where parents and customers can purchase your yearbook. Each storefront can be customized with your school's branding and assigned one or more yearbook projects. Once your storefront has been created, you'll be able to publish your yearbook for Pre-Order or

Is there anyway the adviser can control the number of pages in the personalized section?

Published April 14th, 2026 by Nicole Lipnitz

Currently, advisers do not have the ability to control or set limits on how many personalized pages each student or parent chooses to use—up to the platform’s maximum of 12 pages per book. Each yearbook purchase includes the option for families to personalize a section of the book with their own photos, messages, and memories if the adviser turns on